Shipping Information

Delivery Locations

On ascolour.com we ship nationwide in the United States and Canada. Unfortunately we do not ship to P.O. boxes. However, we can ship orders directly to your home or business.

We ship nationwide in New Zealand and internationally on ascolour.co.nz

We ship within Europe on ascolour.co.uk

And we ship nationwide in Australia on ascolour.com.au

Delivery Cost

Costs vary based on the shipping location and the weight of your order. To work out your shipping cost online simply add the items you wish to order to your cart, fill out your shipping address, then see your total and delivery cost at checkout.

AS Colour only guarantees overnight shipping. Next Day Air Orders must be received by 12:00 pm local time. All other shipping speeds are subject to potential UPS delays. Please place your orders accordingly.

 

Most in stock, credit-approved, orders received by 2:00 pm local time where order is being shipped from, will be processed the same business day, EXCLUDING Next Day Air orders. Next Day Air orders must be received by 12:00 pm local time. 

 
If you order from more than one of our warehouses, the delivery days of your order may vary unless an expedited freight service is selected.

You will be notified of shipping via a shipping confirmation email.

Orders not paid or confirmed within 3 days of placing the order will cancelled.

Please note: there may be slightly longer processing times during sale periods and public holidays due to high volumes.

Tracking

Your order tracking number will be emailed to you directly from UPS at close of business day.

On Delivery of Goods

Please check received goods against packing slip within 10 business days of receiving.

This is especially important if the goods are to be printed, washed, dyed, relabelled or decorated as picking errors can occur. If you find there is a picking error before the order is printed we can replace but once the goods are printed we cannot exchange the goods.

Order Pick-Ups

If your business is located within a 50 mile radius of our warehouses in either Carson or Charlotte, you can select "Warehouse Pick-Up Hours: Mon - Fri 7:30 - 3:00 PM" at order checkout under the "SHIPPING OPTIONS" section. The freight charges will be waived and you can come to our warehouse to pick up your order.

Please contact us before arriving for pick up to inquire if your order is ready.

Canadian Shipping Policy

Prices shown are in US$ and do not reflect local currency conversion, nor do they include additional charges associated with importing from a foreign country which are the responsibility of the purchaser.

Your package may be subject to local customs, duty or brokerage charges. The purchaser, not AS Colour, is responsible for these charges as they are determined by your local customs office. Any fees associated with the refused delivery of an order will be the responsibility of the purchaser.

AS Colour cannot determine in advance what these fees will be. If there are any extra charges to pay the courier service will contact you and require payment before they can deliver your order. Refusal of delivery will result in a deduction of the original and return shipping fares from any refund.

We cannot mark International orders as a “gift” or alter the value of your order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this.

Eligible shipments imported into Canada are subject to applicable duties and taxes as well as an average of $10.00 flat brokerage fee ($4.00 USD entry prep fee + $6.00 CAD bond fee on ground shipments for shipments valued below $200.00 CAD). Shipments with values over $200.00 CAD will still be discounted; however, fees will vary depending on the value of the shipment.

Shipments valued at $200.00 CAD and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees.

For more information on customs and duties charges, please contact your local customs office.

We ship to the United States and Canada via UPS.

If you are shipping to a different country please change your region on the top right to be directed to the appropriate site.

Please note: Under no circumstances will AS Colour contribute or reimburse any courier or customs/duty costs when sending back unwanted item(s).